Blissfully ignorant and bullying company.They never contacted NALC (my health insurer) directly/they botched using Amplifon-a third party billing service on 6/21/2021/ignored my frequent visits to their store to inquire WHY they hadn't provided a paid in full status in Nov.and Dec,2022 and a certified ltr in Feb.2022.and sent ME a billing that I owed them $2,000! I filed a complaint file #******* with the State of MI Department of Insurance and Financial services.