This company is not to be trusted. DO NOT BUY FROM THESE PEOPLE. I ordered three watches and after waiting for three weeks and contacting them I was given wrong shiiping codes and could not track the item. When "DEMI" contacted me with the correct numbers I was finally able to pick up the package but was disappointed to find that two of the three watches were the wrong ones. One was close but a different face and the other was so wrong it was not possibly a substitution. Again, contacting DEMI with my issues she says that that sometimes happens but that they will credit me $20 I say that will not dp since they are not what I ordered. She then offers me a free watch if I buy another one, as if! After reminding her of their guarantee she has me fax fotos and descriptions to which I get no reply to return the wrong watches for credit or replacement. I have contacted my credit card company and they pretty much take the side of the seller saying I need to do more before they will intervene. Several e-amils and fotos, requests( not demands) and they still side with them. I will do no business with this vendor, recommend that no one else falls prey to their lies, and have reconsidered the use of that particular charge card for future purchases. I am sure this vendor operates several sites under differing names so be careful. Look at reviews before making any purchase in the future.