Purchased a wireless guitar system that worked for a couple days then would not charge or turn on. Notified the company and sent them a pic, then a video of the faulty product. I acquiesced as each email and week passed by until they said the case was too old. The case wasn't "old' when I began the refund/replacement process!. Bad Company! Stay Away. Lot's of reputable companies on the internet, this is NOT one of them.