For Business
Write a Review For Business Write a Review
Thumbnail of user garye420

Gary E.

Sunderland, United Kingdom

Contributor Level

Total Points
81
0
1

1 Review by Gary

Yankee Candle

  • Yankee Candle

“Soot Damage To Bedroom”
4/20/22

My daughter bout one of the candles. After 20 minutes black smoke began to appear from the wick. It has left soot damage to the walls, ceiling, shelves and windows. When I contacted Yankee they have refused to accept responsibility that the candles have an issue even though there have been numerous complaints for the same issue. They offered me £50 of other products. Why would I want this when there is hundreds of pounds worth of damage to the bedroom?
Do not buy these products. Customer service is none existent.

Tip for consumers:
Do not buy

Products used:
Candle

Service
Value
Returns
Quality
Yankee Candle product 0
Yankee Candle product 1
Yankee Candle product 2
Yankee Candle product 3
Yankee Candle product 4
Yankee Candle product 5
  • Comments (0)
  • 6.0K Views
Helpful  (1)
Thank you

Gary Has Earned 1 Vote

Gary E.'s review of Yankee Candle earned a Very Helpful vote

Gary hasn’t received any thanks yous.

Gary doesn’t have any fans yet.

Gary isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user amandaj1414
Amanda J. reviewed Yankee Candle
3/4/24

Customer service is okay but the website crashes constantly. I'm trying to give you my money,...

Thumbnail of user dorothyg975
Dorothy G. reviewed Yankee Candle
1/15/24

For what I spent for 9 candles from Yankees candles, I could have gotten 30 candles from the...