Bought two bracelets... minutes later tried to cancel the order because one I bought was wrong. I was told that they process orders immediately, as in five minutes later, and can't cancel orders. When it arrived, the one bracelet was okay but the other one, which I tried to cancel was hideously tacky. I tried to return it and explained that I would be willing to buy something else, which would have actually cost more but it was in the style of the one that was okay so I figured it would be fine. I was then told two whopper size lies: 1. That no returns could be process for "final" items, even though it wasn't listed as final, and 2. Because a discount had been applied. After wearing the one I thought was okay, I am finding that it is utter garbage after one day of wear.