Gig i.

Ordered glasses on 4/2/23. Got an email with order confirmation. On 4/3 got order shipped email-and the fine print says "orders arrive within 3 to 5 business days'. 4/11- no package so I called 800#, left v/m. Got a text within an hour...about my order that 'it was shipped', and to wait another 5 business days. So I went back to that original email I got on the 3rd- and checked the tracking #- then called the carrier directly. Carrier never received a package from LookOptic-,therefore it has never shipped. Have called everyday since, leaving voicemails and emailed once. NO ONE ever gets back to me. How can a company never answer their phone nor answer their contact us email? Do not order from here