Terrible customer service, hiding behind a chat screen. Faulty boots which have been worn 5 times. I have to pay for returning and then whilst I wait will need to order a new pair of boots and there is no guarantee that I will get a refund! Can't speak to anyone or a manager and then provides me with a code to order online but not sale items! AN ABSOLUTE JOKE OF A COMPANY DO NOT WASTE YOUR HARD EARNED MONEY ON THIS COMPANY.