GENE L.

I HAVE BEEN A CUSTOMER AT E TRADE FOR 20 YEARS. ALWAYS BEEN THE BEST QUICK PERFECT PHONE SERVICE. THEY RECENTLY PARTNERED UP WITH MORGAN STANLY BANK TRIED TO CALL THIS MORNING TO CONFIRM WHEN MY CD MATURES I WAS PUT ON HOLD FOR 90 MINS NEVER NOT THRU I GUESS IF THEY CAN NOT GET A HANDLE ON THIS SOON I WILL DUMP THEM SAD *******331 CALL AND VERIFY FOR YOURSELF.

BOUGHT A POLICY TOLD THEY REPAIRED OR REPLACED MY DISHWASHER QUIT CALLED THEM GUY CAME 9 DAYS LATER LOOKED AT IT FOR 5 MINS COLLECTED THE SERVICE CALL FEE LEFT TWO DAYS LATER SHW EMAILS ME THEY ARE GOING TO GIVE ME $275 TOWARD A NEW DISHWASHER BECAUSE THE ESTIMATE FOR REPAIR EXCEEDS THE VALUE OF THE DISHWASHER. THIS IS NOT WHAT THE SALESMAN TOLD ME WHEN I SIGNED UP. I AM NOW SUPPOSED TO GO BUY THE DISHWASHER AND INSTALL IT. THIS IS NOT WHAT I SIGNED UP FOR I GOT THIS POLICY SO I WOULD NOT HAVE TO GO THRU THIS TYPE OF HASSLE AND WHERE AM I GOING TO GET A DISHWASHER INSTALLED FOR $275. DO NOT BUY FROM THIS OUTFIT AND IF YOU HAVE A POLICY JUST CANCEL IT NOW AND BE AHEAD IN THE LONG RUN. I AM.

I GOT SUCKERED INTO A MAINTENANCE CONTRACT WITH THIS COMPANY BY THEIR FANCY TV COMMERCIALS. AFTER PAYING MONTHLY CONTRACT FEES FOR TWO YEARS I GOT A LEAKY KITCHEN SINK DRAIN. I CALLED THEM AND WAITED ON HOLD TILL I GAVE UP. I THEN WENT ON LINE AND PUT IN FOR A SERVICE CALL. THE CLOSEST THING ON LINE FOR A LEAKY DRAIN WAS FAUCET. I PUT IN MY REQUEST AND PAID THE $100 SERVICE CALL COPAY FEE. THREE DAYS LATER THEY SENT A COMPANY CALLED JUDIAH PLUMBING SFO BAY AREA ( AVOID THIS COMPANY ALSO). THE GUY TOOK PICTURES AND LEFT. AFTER WAITING TWO MORE DAYS I CALLED TO ASK AHS WHAT IS GOING ON. THEY TOLD ME THE CASE WAS CLOSED BECAUSE IT WAS NOT NORMAL WEAR AND TEAR. AFTER MUCH CONVERSATION I FOUND OUT THE PLUMBING GUY TOLD THEM THAT A HOT WATER HEATER DAMAGED THE DRAIN WHEN IN REALITY THE DRAIN IS 35 YEARS OLD THE THE METAL RUSTED OUT. AHS REFUSED TO REFUND THE $100 AND OR SEND OUT ANOTHER COMPETENT COMPANY TO FIX IT. I WENT AROUND AND AROUND WITH AHS AGAIN AND FINALLY I JUST CALLED A LOCAL PLUMBER WHO CAME AND FIX IT FOR $149 PARTS AND LABOR. TOOK THEM 45 MINS. I AM CANCELLING THE AHS CONTRACT NEXT MONTH WHEN THE CONTRACT RENEWS. I WASTED THOUSANDS OF DOLLARS ON THIS COMPANY. I SHOULD HAVE CHECKED THEIR RATINGS BEFORE PURCHASING.

JUST MADE A PURCHASE AT PAYPAL LIKE SO MANY OTHERS OVER THE LAST 5 YEARS. LATER LOOKING AT MY BALANCE I NOTICED A ONE DOLLAR CHARGE OUT AS A DONATION. WELL THEY HAVE A LONG BLAH BLAH DISCLAIMER THAT NO ONE READS THRU AND AT THE END THEY ASK IF YOU WANT TO DONATE A DOLLAR TO SOME LAME CAUSE AND THEY PREFILL THE CHECK BOX WITH A YES I CONTACTED PAYPAL ABOUT THIS AND REQUESTED THEY REVERSE THIS DONATION AND THEY SAID " TO BAD YOU SHOULD HAVE READ THE ENTIRE SUMMIT PAGE". WELL I AM NOT GOING TO USE PAYPAL FOR THREE MONTHS TO PUNISH THEM FOR THEIR DECEPTIVE PRACTICES. ONE DOLLAR MEANS NOTHING TO ME BUT A PRINCIPLE DOES.

MY DOCTOR SAID TO SCHEDULE A COVID VACCINE APPOINTMENT WASTED TWO HOURS ON HOLD AND THE WEB SHOWED AN ONLINE APPOINTMENT LINK THAT DOES NOT WORK

BECAUSE THIS WAS THRU AN AMAZON PURCHASE I TRUSTED IT. SO I BOUGHT A WARRANTY FOR MY TREADMILL AND ROOMBA. A WELD BROKE ON MY TREADMILL AND I MADE A CLAIM FOR REPAIR. SQUARETRADE HAD MADE ME JUMP THRU ALL KINDS OF HOOPS EVEN THOUGH THIS ITEMS ARE CLEARLY REGISTERED AND THEY ARE SLOW TO MOVE STILL WAITING FOR AN OUTCOME WILL ADD TO THIS WHEN IT GETS RESOLVED

TWO BAD EXPERIENCES IN ONE WEEK FIRST A RETURN WAS RECEIVED BY AMAZON BUT THEY DID NOT CREDIT MY ACCOUNT AND IT TOOK A LOT OF MY TIME TO GET SOMETHING STARTED AND NOW THEY WANT A TWO WEEK DELAY TO DO THE CREDIT NOT THEIR PUBLISHED POLICY 7 DAYS IS THEIR POLICY AND AN ORDER THAT CAME TODAY WAS FOR 10 SHEETS OF FOAM BUT ONLY ONE IN THE BOX AND IT WAS DAMAGED SO NOW I HAVE TO GO TO UPS. WHO CHECKS THESE ORDERS? BOZO SUCKS BUT HE SPELLS HIS NAME DIFFERENTLY.

THEY PROMISE TWO DAY DELIVERY BUT USUALLY 4 DAYS OR IN MY MOST RECENT ORDER NEVER. I HAVE PLACED 20 ORDERS AND MOST HAVE BEEN POORLY PACKED. NOW MY CURRENT ORDER IS BEING HELD UP BY FEDEX AND MARKED DAMAGED. THEY DO NOT HAVE A SMOOTH PROCESS ON THEIR SITE LIKE AMAZON HAS TO TAKE CARE OF MESSED UP SITUATIONS. THEY NEED TO GET THEIR ACT TOGETHER IF THEY WANT TO COMPETE.

A DIRTY DUMP AND IF I STAYED IN A DUMPSTER I WOULD HAVE HAD A BETTER BREAKFAST THAN THE ONE THEY OFFERED. AVOID AT ALL COSTS. FILLED WITH DRUG DEALERS AND PROSTITUTES.

NOT BAD MOUTHING THEIR PRODUCTS, MOST OF IT IS REALLY GOOD STUFF ALTHOUGH IT IS OVERPRICED; BUT THEIR SLOW ORDER FILLING AND NO TRACKING AND LACK OF CUSTOMER SERVICE REALLY SUCKS. YOU CAN NOT EVEN FIND OUT WHERE THEY ARE SHIPPING YOUR ORDER FROM SO YOU CAN AT LEAST GUESS WHEN IT WILL ARRIVE.

WHEN IT COMES TO QUALITY PRICE AND SERVICE YOU CAN NOT BEAT TOWER. AS A CUSTOMER FOR OVER 45 YEARS I CAN TELL YOU I HAVE NEVER HAD A PROBLEM WITH THEM. ORDERS ARE FILLED AND SHIPPED PROMPTLY. I RECOMMEND JOINING THEIR MEMBERSHIP CLUB. PRICING IS ALWAYS THE BEST. THEY KEEP ONE OF THE LARGEST QUALITY RC STOCKS ON THE WEB. THEIR CUSTOMER SERVICE AND SATISFACTION CAN NOT BE BEAT. I RECENTLY HAD AN ACCIDENT AND DAMAGED MY FUSE. THEY DID NOT HAVE A REPLACEMENT FUSE IN STOCK BUT SENT ME A WHOLE NEW PLANE FOR THE PRICE OF THE FUSE. WHO DOES THAT?

JUST ADDING:: NOW THEY DO NOT EVEN BRING IT TO YOUR FRONT DOOR JUST TOSSED MY BOX AT THE BEGINNING OF THE WALK WAY. SINCE THESE LAZY ASSES WON' RING THE DOOR BELL THEY MANAGED TO BYPASS MY DELIVERY ALARM SYSTEM. TWO WEEKS AGO I WROTE ABOUT DELAYS IN MY PACKAGE DEL IT IS SAT AND MY PACKAGE HAS BEEN SITTING IN A FEDEX WAREHOUSE 2 MILES FROM MY HOUSE SINCE TUESDAY. I TRIED TO CALL THEIR 800 NUMBER AND EVEN THEIR STUPID COMPUTER IS SCREWED UP AND JUST SAYS I AM HAVING TECHNICAL DIFFICULTIES AND I CAN NOT CONNECT YOU TO A REPRESENTATIVE PLEASE CALL BACK LATER SO I WAITED AND CALLED BACK SAME THING AND SAME THING AGAIN TWO HOURS LATER SO HERE I AM ON SITEJABBER WASTING MY TIME COMPLAINING WHAT GOOD DOES IT DO TO PAY THEIR HIGHER PRICES FOR THE $#*!TIEST SERVICE OF ALL.

I RECENTLY ORDERED A JACKET FROM DRESSLILY. THE JACKET WAS TOO SMALL. AFTER READING THEIR RETURN POLICY I REALIZED THAT IT WAS UNECONOMICAL TO RETURN IT WHEN I COULD JUST REORDER A LARGER SIZE AND DO SOMETHING ELSE WITH THE SMALLER JACKET. I FILED A CLAIM WITH THEM ANYWAY AND THEY OFFERED ME SEVERAL OPTIONS ONE OF WHICH WAS TO GIVE ME A FULL REFUND AND I KEEP THE JACKET INSTEAD OF PAYING TO RETURN IT AND FURTHER SUGGESTING I DONATE THE JACKET TO CHARITY. THIS COMPANY IS JUST THE GREATEST. I WILL NOT WORRY ABOUT ORDERING FROM THEM AGAIN. ALSO I WILL BE MORE CAREFUL ABOUT READING IN DETAIL THE SIZE INFORMATION PROVIDED ON THE SITE. PS THE JACKET IS HOWEVER VERY NICE WELL MADE AND ATTRACTIVE AND VERY FUNCTIONAL WITH LOTS OF FEATURES NOT FOUND IN OTHER STORES.