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I ordered something for my friend named "Julia" and it arrived and said "Julie." I emailed customer service and they took a day to get back to me and asked for a photo. I sent them the photo and haven't heard back yet (it's been another day, not too long... but I hope this gets fixed soon!)
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Took funds out of my account and cannot use it! Horrible card! My employer sucks! MHPWQ.org!
Hi Gennie! We are sorry to hear about the error in your recent order. Please continue to work with our Customer Love team on this, and we will make sure this issue is taken care of in the best matter possible as quickly as we can. If you would prefer to discuss this matter on the phone, you are also welcome to call us directly at (844)707-7779, between 9 AM and 6 PM ET, any day of the week.