Genoa M.

DONT. PLEASE DONT GIVE THIS AWFUL COMPANY ANY OF YOUR TIME OR MONEY. THEY WILL RUIN YOUR VACATION.

It is evident that Dream Yacht Charters had no intention to fulfill its obligation to our reservation or booking contract from the beginning. Even if you are not a sailor the list below gives you a sense of their "double dipping" gaining monies from our booking and clearly booking the vessel to another party the minute we could not take any more lies or failed repairs. We left the unseaworthy boat and they quickly prepared it for a new client. Just about the most abhorent unsafe practice. No refund, No acknowledgement of their responsibility, no maintenance records. The pictures attached say it all.

Anchor & Windlass
Windlass broke on 2 occasions rending the boat inoperable and leaving crew in exposed unsafe conditions, without the ability to raise or lower the anchor manually.
Anchoring - a 5:1 scope ratio is generally considered the minimum standard for anchoring; we were advised to put down a 3:1 scope and when doing so the boat dragged at night despite a good set on the sandy bottom requiring crew to attempt to sail back to safe moorage during the night. For the Indian ocean a 7:1 scope may be more appropriate. At best Dream Yacht Charters provided a 3.8:1 scope ratio for the anchor yet telling us to only use 45m which is 2.8 scope without any markings.

Main sail
No reef points on luffed main sail, making it impossible to reef the main as there is no reef 1 tack or reef 2 tack point thus there is no way to secure the foot of the sail while reefed.
Reef points exist on the leech, however they are only lines through the reef points back to the winch which risks tearing of the main sail when downward pressure is applied, as usually a vessel of this size has a block system for reefing on the main sail.
Defective main sail halyard unable to winch to the top due to underpowered winch size and inappropriate line sizes.
Unable to sheet in Jib for proper sailing angle as lines slip through winch, due to inappropriate sized winch and lines.

Genoa Main Sheet winch blew apart port side under sail

Dingy
Dingy under inflated and had leak in hull, outboard motor would not stay on for more than 2 mins, no oars provided - crew had to swim 0.5km to shore dragging dingy and then waited 6 hours for rescue.
All crew members were injured during the swim with one suffering from deeply embedded sea urchin spines that required medical attention and caused inability to walk easily for 1 week.

Additional Issues
Refused to provide us with a tank key, despite us asking several times
Freezer did not work
Watermaker has not been serviced, it is "operational" but water quality is poor and monitoring dials not working – Steffan was unable to drink water from Watermaker without violent nausea
Swim step ladder was unsafe – it was attached to rotted wood on Transom which gave way under any strain
Auto pilot will not helm by wind angle