Jody M.

When a tasker causes damage (large or small), TaskRabbit requires you to first file a claim with your homeowners insurance & provide proof that you've done so. Currently in the US, just about any claim against your homeowners insurance will result in either an huge jump in your rates or complete cancellation of coverage, and good luck finding new homeowners insurance. When a tasker caused damage in my home, that's what they required, so I'm forced to pay for the repair and replacement of items (including finding someone qualified to do that repair). So much for my Happiness with TaskRabbit. Then when I went into their system to give a review, suddenly I'm not able, and the tasker that was working on my shower - it now says he was doing furniture assembly! He dropped the expensive rain shower head, severely damaging it, plus damaged the handle that selects handheld or shower. I'll have to replace the entire unit (as the head itself isn't available). The unit is about $520 plus the cost of having a qualified plumber install it. (I have no proof of purchase as the folks that just remodeled had purchased it.) Preventing me from doing a review and altering what he was doing (after the fact) is definitely dishonest at best. I'll never, ever use TaskRabbit again, and I really don't recommend anyone else do so either - the risk is too high. Please read the details on their 'Happiness Pledge' and you will probably agree.