They're products didn't do anything but wrecked my hair, whether it's the blow dryer or the tidal wave spray, both made my hair the opposite of what the description was, took away volume, added friz and took away pretty much the texture that made my hair actually have more volume and hold before I even used those products. The blow dryer will wreck your hair and take away any fundamental hold on your hair and make it very frizzy. They don't allow returns for any product because they "promise that their products do work." I don't know if that's even legal when it comes to false advertising with a unusually heavy price tag.