I made a bad review because they cancelled my order without a reason. Later I realized that they didn't charge my card at all, although I entered my card details in their server. I am a bit worry about having my card details on their file as I consider them as dangerous company. Why?
1) they ask for wire payment which gives you no warranty of receiving the goods. Here is the email I received.
We no longer accept card payment from customers outside of the UK due to many fraudulent transactions, your card has not been charged. To proceed with this order payment can only be made by bank transfer.
My question here is why you asked for my credit card details in first place although I declared I am outside UK? You wanted my card details anyway? Suspicious.
2) Then, look what they send me after I publish bad review. A company threatening customers is not a good company at all.
REMOVE THE REVIEW NOW OR WE WILL BE WRITING TO THE LEGAL REPRESENTATIVES AT THE ADDRESS YOU GAVE TO GET FINANCIAL REDRESS AND START LEGAL PROCEEDINGS FOR THE DEFORMATION YOU HAVE JUST PUBLISHED
POPPERSRUS
Dear George K.,
Thanks for your order and we are sorry that the item in your order is out of stock now.
“Back Order” means that some products in your order are currently out of stock and that you might have to wait for their new stock. But if the restock date of the product was over the estimated shipping date, you can wait, choose to change another product or ask for a canceling. On the page of an out-of-stock item you should be able to view its estimated restock date. If you require any further information or assistance, please do not hesitate to contact us. And we will try our best to improve the issue in the future.
Banggood welcome any of your suggestions, now and in the future. We want you to make the most out of our products and services, and make sure that you are always satisfied. For this reason, we will take in your feedback and ensure that we can work on improving the quality of the products we sell.
If you have any suggestions or require our assistance, please do not hesitate to contact us via these links:
Personal Computer: banggood.com/Contact-Us_hi111
Mobile: m.banggood.com/contact_us.html
We will give you a proper solution within 24-48 hours.
Best regards,
Banggood Team