Total jerks. As previous person noted, their emails are canned. I have maybe twenty copies of their same reply. 6/1/2022 they received all products back from me. Now 8/17/2022, and no refund what-so-ever. Will now write to Better Business Bureau and Facebook.
Tip for consumers: AVOID THIS COMPANY. THEY CLAIM TO PRODUCE NO OZONE. IF THAT IS NOT TRUE, THEN EVERYONE'S HEALTH IS AT RISK.
Products used: Returned all air purifiers purchased. They do not answer their customer service phone number. FRAUD