George P.

I purchased the treadmill in 2021 and the treadmill has broken 4 times. Due to downtime waiting for repairs the treadmill has only been useable for about half the time. The control board has been replaced twice. The running board (rated for a 300 pound user) is made of particle board and cracked under this 190 pound runner. An adjustment bolt also snapped creating a dangerous situation where the rear roller tilted forward and the belt abruptly stopped as it snagged on one side. I am still on hold with Nordic Track's member services 3 hours 19 minutes and counting...