George P.

I have ordered from RIPT Apparel over a dozen times in the last few years, mostly buying t-shirts from their daily designs. It might take a few weeks or upwards of a month to receive the merchandise (I believe they print/send in batches) but I have always gotten what I've ordered, in the correct size. Their designs are great, the shirts are the most comfortable out of all these daily design sites and everything I've bought on there has lasted a long time. I would highly recommend ordering from them if you're looking at different competitors.

In the past few months TeeFury has basically turned into a criminal organization. Orders placed are not fulfilled, even though money is immediately collected. Queries to their support email are ignored. If you look at the comments on their site or social media profiles, no one is getting their orders, they are responding to no one even though they continue to advertise new products every day. Recent positive reviews are likely fake, so be cautious.

I placed an order two months ago, emailed them a month later after it remained unfulfilled, and their auto-response said it would take a month to get back to me. This in and of itself is outrageous, and their own deadline passed with no response. I will be taking action to get my money back, and I suggest that anyone else who placed an order with them in recent months do the same.

TeeFury is basically a criminal operation that needs to be shut down.

I placed an order around Christmas with ThinkGeek. I understood it might take longer to ship, especially where I am (Canada). A month later, I contacted them asking for an update as I haven't received my order. Customer service informed me that the order had "made its way back" to its warehouse and they would refund me. When I noticed I only received half the money back, I contacted them again, but they told me that they don't refund shipping in cases where the shipping error is on the customer's side. However my address was perfectly correct, and my buzzer goes straight to my phone, so there's no way I would have missed a shipment. Also the tracking info said the package had never left the state of Ohio. They came up with some excuse of their shipper not updating the info properly, but that it's still somehow my fault.

This is essentially theft. The package clearly never made it to my house, yet they're claiming it's my fault I never received it. How is this an acceptable business practice? ThinkGeek is keen on failing to make an effort to ship their orders and pocketing any money they make off shipping. This is unacceptable. NEVER shop with ThinkGeek.

Update: A couple weeks after I posted this review, the issue was escalated and a supervisor gave me my money back. It took way too many tries with customer service and I wouldn't be shocked if it was after seeing this (and other) negative reviews, so this stays up, but should be noted that it ended okay.