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I have bought Brizo kitchen Faucet and soap dispenser from them two years ago and this week a Towel ring to match our bathroom Brizo faucets and I can't comprehend these negative reviews.
Heck, Amazon doesn't deliver as quickly as build.com did. I even mistakenly double ordered the towel ring, and they sent me an email that they cancelled one of them and were not charging for it.
The reason I went back with them this year is that I was so pleased with them two years ago.
Tip for consumers:
Don't be afraid of the many negative reviews. Glad i didn't read them before purchasing.
Products used:
Brizo Kitchen faucet & soap dispenser and Brizo towel ring
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