Ordered a pair of Hi Tec hiking boots at "Online Shoes.com" the delivery says 4-5 business days. After 7days going on 8 still no shoes in the mail, keep checking my e-mail but nothing not even a tracking number to keep track of your delivery. Tried calling customer service but no answer. Tried calling day and night, early morning even late at night no luck, called a dozen times just the same audio recording. Even wrote my complaint to customer feedback but no reply on their end. Lost money and no shoes. "Do NOT" do business with this company, they're a fraud.
Hi Geovanni,
Thank you for the feedback. We are very sorry for the negative experience you had with us back in August, this of course would not be our intention. We have been experiencing quite high phone volumes as of late but we are looking into this. If you would like to check your private messages we have sent one onto you.
Kind Regards,
The Onlineshoes/Shoes.com Team.