My wife wanted a report on a cottage. The info was minimal and was the same I obtained from county and township records two days earlier. They charges us 1.95 and then three months at 19.95. Multiple calls typically on hold for over half hour. The offered a refund of 25% for two months and current month charge of 19.95. We received a credit of 19.95 and 4.99, then they charge us 19.95 the same day as the credits. No progress in receiving a full refund. AVOID homereports.org