German R.

I decided to get one of their "deals", and they stole my money. After a difficult email exchange with them, they confirmed the item was in backorder and they will be providing a full refund. However, refund was never completed. They don't have any customer service at all: chat in page is always down, phone numbers are disconnected and they didn't answered my emails.

Please be aware of these thieves!

I have read many of the reviews here before I opted to use the service, and finally decided to go ahead despite the risks. I needed a device only available in Germany to be shipped to US. I decided to use the UK suite, as it's cheaper to ship from UK than from Germany. My experience was perfect, not a single issue in the process. They charged exactly the value based in the cost calculator, so no surprise here. I recommend to obtain the dimensions of the shipment from the commerce before using the service, so the correct cost can be calculated before.

I removed one start due to the fact the DHL Express is really expensive, there should be an option to use a cheaper service in case we don't require to receive the items in such short time..