Within the last month, Nordstromrack.com delivered items other than what I've ordered TWICE! The wrong items are totally irrelevant (ordered jeans got a tank, ordered scarf got pants, etc.) to what I ordered! The weird thing is the transparent plastic bag holding the item still has name label of the correct item on it. The same thing happened a couple of times during past years, and I found the items I ordered and replaced mysteriously by something else have some common traits, they are name brands, they are sought-after hot items offered at deep discount price! I was just lucky enough to grab them as "1 item left".
All these makes me highly suspect it was someone replaced/stole the item I ordered when they were handling my order for whatever dark purposes they had! When employees value honesty low, we can easily see a highly raised red flag for the management! And I don't believe rack has the same management team as nordstrom.