I'm very happy with my wigs! They are both very soft and silky with a natural looking cut. They came with baby hairs and conservatively pre-plucked hairlines. The shipping was fast after production of the wigs was finished, and the seller was very communicative and pleasant to email. The brown wig I bought had a bit of a smell but it was not off-putting or unexpected. It has washed out easily. I also bought a platinum blonde wig and was shocked because it is the softest bleach processed hair I've ever felt. The only thing I would suggest for the site is to clarify on each wig posting the construction type of the wig, such as the amount of lace used and where, and the measurements. Some of this extra information could also be included in the form of photos of the inside of the units. Both of my wigs are dense, full, and shiny. I will definitely come back to this seller first next time I want to purchase a wig!