I have ordered from this company for the last 5 years with no trouble at all. I placed an order late April - my CC was charged for full amount - no products received. I reached out to them -was told for about a month items were on back order - I asked them to ship what they did have - so they did - reached out again - items still on back ordered - they offered to ship a product replacement and take it off the balance they owed me - I agreed. They still owe me 3 items - worth about $30 - now when I call - all their phone numbers state they are out of service - I can only assume this means they are out of business - I even messaged them with no answer. Their website is still active along with their Facebook page - no evidence that anything is going on - take my advice - don't order anything as you will pay for it but will never get it!