Eventbrite totally took the hit and sent refunds when the organizer of an Obstacle Race (Atlas Race) bailed and took off with the money. I can't speak to their services, but in terms of doing the right thing for the participants--they were awesome.
G L.'s review of Eventbrite earned 9 Very Helpful votes
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Call the customer service phone number and you get message that everyone is on vacation. Tried to...
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