Gladis R.

I supposedly booked a hotel with this place over the phone and and I waited about 25 minutes after I hung up with them and call the actual hotel to check on my reservation and make sure that everything went to well when I told the front desk guy about this he seemed shocked asking me how was it possible that I book the hotel for the dates I wanted if they had already been booked for two days prior to when I called I am mediately call back and cancel my reservation and then I went on the site started reading all these horrible reviews about how people didn't get the money back and then I was terrified that my whole trip is going to be ruined because of this I was so mad at myself for trusting them that happened on Friday and today is Monday and thank God the money is back in my husbands card and we can go back to our vacation plans, I consider ourselves lucky cording to the rest of these reviews! I will never book any hotel with them ever again! I just think of what if I hadn't cancel we would have been at Florida on the 4th of July with no hotel, don't know what we would have done but thank God we don't have to worry about that!