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Glenda M.

New York

Contributor Level

Total Points
100

1 Review by Glenda

  • Harry & David

12/26/21

Placed 3 orders on December 19th totalling over $1000. I paid extra to ensure the orders were delivered by Thursday the 23rd. One was delivered when it was supposed to. With the other two, I received a Fedex tracking number on Wednesday which showed as scheduled for delivery next day. However, this is Sunday the 26th and my order still has not shipped. I call them and am told that the items I ordered are now unavailable until the end of January, and they can't get anything to the recipient before December 30th, and even this they can't guarantee. I understand that things happen, but I don't understand why I wasn't informed until AFTER the gift was meant to be there.

Tip for consumers:
Tip - even if the site shows an item to be in stock, it may not be, and you won't be notified in a timely way.

Products used:
I went to igourmet.com

Service
Value
Shipping

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