You are basically on your own after purchasing. No help installing, no help operating. The information is available but you must search for it (some at a cost).
Glen W.'s review of Lorex Technology earned a Very Helpful vote
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DO NOT BUY ANT LOW.REX ITEMS FROM THIS COMPANY. SERVICE TOTALLY SUCK. THEY NEVER ANSWER THE CALL....
My video doorbell stopped working. I called tech support and I unistalled doorbell from outside...