Gloria b.

Was sent the wrong item. Very disappointed will never buy anything from them again.

Vessos: Hi Gloria:

Sorry for late reply.

We have checked your order **************

Could you please offer us some pictures to show the wrong item you had received?

I send pictures of wrong item

Vessos: Have you still kept the package of this parcel

Are you sure it is from Vessos

Me: yes it is sent photo of packaging

Dear Customer,

Thanks for your message.

Were so sorry about this issue.

Is there any chance you can keep the wrong item and we can refund you 15% of the item as compensation.

And if you want to buy another items, we can give you some discount, since it will cost too much to send it back.

We apologize to you again, hope you can accept our sincerity!

Looking forward to your reply.

Have a nice day.

Me: Are you serious? How about you send me the shirt I ordered in the first place! The shirt you sent me is not even the right size.

Vessos: Though the size is not right, could you please give it to your family or your friend who fit it.We can refund you 20% of the item.Do you agree?

Me: No I do not agree! I would like you to send me the shirt I ordered or you can refund me the amount I spent on the shirt of $8.99.

Vessos: Dear Customer,

Sorry for the trouble caused to you.

What about we refunding you 25%?

That is the top refund we can offer you.

Sincerely hope you can accept our offer.

If you can't accept it, you can send it back to us to get a new item.

As per the returning policy, the returning shipping fees are on you.

Usually the shipping fees is much more expensive than the value of the items.

When we receive the returned items, we will issue you a refund.

Have a nice day

Me: Ok so you send me the wrong item and I'm responsible for returning it. That is terrible way to handle this. I will never order anything from you again and I will make sure everyone knows what scams you are. Keep the 8.99. And I will keep the worthless piece of crap shirt you sent me and use it as a rag!

Me: And I will be posting this conversation so everyone can see how you people conduct business

Me: You people really suck and I hope your company goes out of business. Your a bunch of scam artist and I will do everything I can to make sure no one buys anything from you. I already reported you to the better business bureau..