I have been using this company for years buying their turmeric. I buy for my grandson and daughter in California also under the same email. I ordered for my daughter on December 27th and a week later they sent me an email asking if I was selling their product. First of all, their product is not cheap enough to resale. I sent them an email saying I was buying for family members. Since then I have not heard from them again even though I sent them numerous emails asking where my product or a refund was. They will not answer my emails, On January 12th, I reported this to my credit card company. They are now trying to resolve this problem. I will not trust or buy from this company again.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.