I backed two projects, one not received, the other was two items, both which did not function. Kickstarter told me to contact the creators... No surprise that I received no answer to my numerous emails. Kickstarter then suggestsThe burned backers resort to social media. In summary... kickstarter promotes projects, helps to take your money, and if you receive nothing, then they do not feel obliged to step-in. So it is wild west and encourages fraud.
-I will NEVER BACK ANOTHER KICKSTART PROJECT AND WILL DISCOURAGE EVERYONE I KNOW FROM DOING SO. BEST TO WAIT TILL PROJECTS ARE ON THE MARKET, SO IF YOU RECEIVE A NON-FUNCTIONING ITEM, YOU AT LEAST GET YOUR MONEY BACK OR A REPLACEMENT