Glyn C.

I ordered several high value bathroom fitments from Nationwide Bathrooms and was assured delivery would be within a few weeks. After countless phone calls to the telephone sales dept, spending hours holding on listening to a voice telling me I was ‘number 9 in the queue', I realised my fitments were never going to arrive any time soon, despite the constant reassurances/lies from Mike and other sales members. Six weeks on, I still haven't received my goods. I'm now wasting more valuable time chasing Nationwide Bathrooms for the return of my money. You'd think that once the order was non delivered and cancelled, NW Bathrooms would reimburse me, but no. Eventually, after several phone calls, they have now reimbursed me for one lot of goods, I've now just rung, yet again and have been assured they will reimburse the remaining £1480 today - we'll see. Based on my experience, I suggest to do not use this company, don't trust their well trained salesmen, don't part with your money for goods unless you are prepared to pursue them for reimbursement if the goods don't arrive.