I ordered a pallete of speakers. The manifest did not match the number of items. I was missing about 8 - 9 speakers. Sent a message to the customer service and asked for the information about the missing stuffs. I was told he will get back to me for updates. I followed up coulpe of times. After a month he replied stating about their return policy (highlighted in yellow) saying that all their return stuffs are AS-IS.And for sure we cannot return the speakers anymore because they have a 1 month return policy... Honestly if there is a 0 star rating, I would choose that..