I bought a new press. So excited to get it. A lemon right off. Doesn't heat to temp. Shuts down. Contacted support. Omg they could care less! So I dug deep and researched these clowns. Yes...bad bad reviews. So my cc and BBB are after them. They apparently are doing this regularly now. Horrible company. Lol they will ghost you like they have the others. Yeah RUN!
Tip for consumers: Run...horrible. sending out faulty machines. They don't care and will ghost you. BBB has them rated F!