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Having ordered the telephone cover which is described as being a cover for a OnePlus5 and One Plus 6 but compatible with the OnePlus 3 it has arrived and it is clearly not suitable for a OnePlus5. The response I have received from the 'Customer Service Department' Was very rude suggesting that it is my mistake. Why describe the product as a cover for a OnePlus5 if in fact it is only compatible with a OnePlus 3? No, according to the 'customer service department' it is my error! Misleading product description or what? I would never recommend or order from this company based upon this awful experience.
Gordon M.'s review of MiniInTheBox earned 3 Very Helpful votes
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MiniIn The Box and parent company Light In the Box are willing to take your Money. BUT, they...
That's what I order the one on the table is what I got. It's a complete con and the make it...
Dear Customer,
This is supervisor from MiniInTheBox.
Feel very sorry for your experience.
After checking, unfortunately I need to confirm that you purchased the cover http://www.miniinthebox.com/_p6916615.html for the One Plus 3.
You may see the same information both on your invoice and your account details.
Please don't worry, as this product can be returned within 14 days.
Our customer service already provided you with a return form.
Thank you very much for your kind support.
If you need any further information, please do not hesitate to contact me and I will be happy to help you.
I would like to help and I have raised this ticket for you, please will you follow up? https://www.miniinthebox.com/index.php?main_page=ticket_after_detail&id=19378439
Thank you very much.