G P.

I previously had no problems with Fabletics. I am a VIP member. I know to skip a month if I don't want my credit card charged. The last 3 mos, my credit card has been charged even though I've skipped that month and I have to contact their team to be reimbursed. They always try to encourage me to use the credit that they took against my wishes in the first place which is irritating, but will eventually issue the refund. I have been told that I need to contact them to make sure that the skip went through because there is a glitch where it doesn't always work... it's been at least three months and your IT team still hasn't fixed the problem where you accidentally take people's money? Something seems a little fishy to me...