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Rogue had sent me the wrong item and when I contacted them to obtain a return label they informed me it was my responsibility to pay for return shipping for the item they had wrongfully sent. I had already paid $65 to have the item shipped and now I was expected to pay to ship it back? The customer service representative was incredibly rude and condescending and refused to send me to a manager to help resolve this situation. Beware of ordering from this company.
Tip for consumers:
Terrible customer service
Products used:
Gym equipment
Grace R.'s review of Rogue Fitness earned a Very Helpful vote
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