I'm completley blown away about how terrible of a service Gumtree is offering now. I used to use this site regularly, and it was free. Now I noticed everything has a fee, which I decided to pay as Gumtree has a large community of users. I regret it so much. First I paid £2.99 for an item advertisement. Within an hour it was removed and no explanation was given. I the next day paid £25.99 for a services ad! THIS WAS REMOVED TOO. When I contacted Gumtree via live chat, I couldn't believe how bad the customer serivice was. All the Assistant could say was "how many Gumtree accounts do you have" over and over. Not "i'm so sorry about this, let me look into this". Not even anything to do with my issue! I still have no explanation why they stole my money! DO NOT USE GUMTREE.