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Charles S.

California, United States

Contributor Level

Total Points
82

1 Review by Charles

  • Coaster

2/2/21

My furniture is now 5 years old. I called to purchase the parachute cable that extends the leg rest. They do not carry them any longer.
To be fair when i received the furniture the cable was already frayed at the handle. I showed the furniture installer and he ordered replacements. I asked for 5 extra and he ordered them also. They were always a bad design. Now i have over the 5 years replaced the 5 cables. Not a problem. However Coaster did not bother keeping inventory on the cable which I'm certain they new was a poor design.
My mistake for buying and it will not happen with Coaster products again

Tip for consumers:
If you see something defective on purchase. Consider that it may just be a bad design and return it then!

Products used:
3 piece sectional couch

Service
Value
Shipping
Quality

Charles Has Earned 2 Votes

Charles S.'s review of Coaster earned 2 Very Helpful votes

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