Greg B.

As a musician playing loud music without ear protection for a major portion of my life, realistically, it was only time until I suffered significant hearing loss particularly the top end higher frequencies. Without these frequencies it was harder to understand speech and TV and I was losing touch socially more and more, slowly but surely. One of the additional excellent benefits of my hearing aids besides getting my top end of my hearing back is being able to listen to my TV in my hearing aids while allowing anyone else to listen to the TV at their own preferred volume. Recently I purchased a new Sony TV. When trying to hook up the connection unit to the cable box as I had done previously I was unable to because my provider upgraded my cable box to a newer smaller receiver without RCA plug ins that my old connection box did. Frustrated I contacted my local Hearing Life clinic in Kelowna and was greeted by a comforting voice. Maureen was very knowledgeable and helpful in helping me get the proper connections allowing me to plug directly into my new high tech TV. It is now a digital connection and Maureen walked me through the entire procedure including follow up calls to make sure everything was working properly. This is exactly how anyone representing such a great product should act and my hat is off to Maureen (I do not really wear hats!) Thank you,
Greg Bennett
www.jacktheriffer.com/music