- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I write this review on 2/4 or 15 business days since I placed an order on 1/15. Their delivery policy is 3-10 business days for free delivery. So I should have received my filters between 1/20 - 1/29. According to their order tracking system, it's been at a processing facility since 1/25 with no further update. So I called customer service today and they said it was probably lost. They offered to ship via FedEx Ground which would take another 2-3 business days or middle of next week. When I asked if they would offer any discount for the delays, they said no. Upset, I decided to cancel the order, and purchase my filters elsewhere because I don't feel I should have to wait a min of 18 business days (25 total days). Very disappointed. Would not recommend.
Greg D.'s review of DiscountFilters earned a Very Helpful vote
greg hasn’t received any thanks yous.
greg doesn’t have any fans yet.
greg isn’t following anybody yet.
Empty.
I ordered a 3 pack of water filters for my refrigerator. The postman brought an empty, cushioned...
Ordered filters from them in the spring with no issues. They sent an email to reorder in the...
Hi Greg! We are very sorry to hear that your order was delayed in shipping. This certainly not the norm for our shipments. I did check the tracking on your order and it shows delivery on 02/10/2021. Thank you for your business!