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Gregg S.

Contributor Level

Total Points
83

1 Review by Gregg

  • FreeTaxUSA

2/7/23

I spent several hours entering all my information to learn after I completed my return that I needed one more form and they did not have it. I was unable to complete my return with them because their software did not support the form. The software was fairly easy to use, but not having the adequate forms is not acceptable. If your tax return is easy this might be an ok software tax platform, but if you have anything additional, I would NEVER use this software.

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Sam S. – FreeTaxUSA Rep

Hello Gregg, we are sorry to hear we were not able to support your situation this year. Our software supports many situations and levels of complexity, without increasing the cost. Our software provides a list of all our supported forms for Federal and State on our homepage. If you have any questions, we are happy to have you reach out to our Customer Support team by signing into your account.

Gregg Has Earned 3 Votes

Gregg S.'s review of FreeTaxUSA earned 3 Very Helpful votes

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