I am so upset I was duped by this fraud. I have been billed five times for one computer in recent months. And it is very difficult to get reimbursed. Moreover, when I tried to use the software (both Clean My Mac and Gemini) it only told me what my computers problems were, but did not allow me to clean the computer. For that you need to get an upgrade and pay more. This is a total scam, and paddle and pay pal should be ashamed they are involved with this company.