Thumbnail of user gretchenk41

Gretchen K.

Contributor Level

Total Points
84

1 Review by Gretchen

  • LovvBugg

6/1/21
Verified purchase

Save yourself time and hassle by avoiding this company at all costs. As in other reviews I read (after I ordered), they will not ship the items you order until you successfully track down their contact information and ask them to ship it. After several weeks, she had every excuse why it was not shipped, none of it making any sense, a shipping label was created. Now, you must try to contact them to actually take the package to the USPS. I was answered with blatant lies, condescending attitude and absolute rudeness. I do not understand why they operate under the guise of a business when the only thing they will do is refute horrid reviews, make up stories, and waste people's time. It would take so much less time and energy to just ship items that were paid for than to make up stories and answer every poor review with a smear of the customer. After a dispute was filed through PayPal, she refunded my money, stating I would have to pay her back when the post office actually did their job and delivered my order. I did receive the products when the tracking info showed the package delivered to the USPS from Lovvbugg. I immediately paid her and she continued with the "I told you so" BS. Now, a month later, she is demanding payment for the items I paid for! Just don't order from her. She is beyond rude and downright vicious.

Service
Value
Shipping
Returns
Quality

Gretchen Has Earned 4 Votes

Gretchen K.'s review of LovvBugg earned 4 Very Helpful votes

Gretchen hasn’t received any thanks yous.

Gretchen doesn’t have any fans yet.

Gretchen isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user paulk2481
Paul K. reviewed LovvBugg
12/8/23

They sent the wrong item and then wouldn't respond to follow up emails about a refund or...

Thumbnail of user mimib73
Mimi B. reviewed LovvBugg
12/26/22

Reviewer: Mimi Baker from Creston, NC United States BUYER BEWARE! Something is not right with...