Save yourself time and hassle by avoiding this company at all costs. As in other reviews I read (after I ordered), they will not ship the items you order until you successfully track down their contact information and ask them to ship it. After several weeks, she had every excuse why it was not shipped, none of it making any sense, a shipping label was created. Now, you must try to contact them to actually take the package to the USPS. I was answered with blatant lies, condescending attitude and absolute rudeness. I do not understand why they operate under the guise of a business when the only thing they will do is refute horrid reviews, make up stories, and waste people's time. It would take so much less time and energy to just ship items that were paid for than to make up stories and answer every poor review with a smear of the customer. After a dispute was filed through PayPal, she refunded my money, stating I would have to pay her back when the post office actually did their job and delivered my order. I did receive the products when the tracking info showed the package delivered to the USPS from Lovvbugg. I immediately paid her and she continued with the "I told you so" BS. Now, a month later, she is demanding payment for the items I paid for! Just don't order from her. She is beyond rude and downright vicious.