Legitti P.

I recently had an incredibly frustrating experience with Start11, and unfortunately, I feel compelled to share my dissatisfaction with the community. My interaction with their customer service and the company's questionable business practices have left me thoroughly disappointed.

To begin with, I purchased Start11 with high hopes of enhancing my Windows experience. However, my optimism was quickly shattered when I discovered that I had been charged not once, not twice, but three times for the same product. The lack of transparency and apparent disregard for customer satisfaction at this stage was a cause for concern.

Upon realizing the overcharge, I promptly contacted Start11's customer support, expecting a swift resolution. To their credit, I did receive one refund, but the fact that I had to go through this tedious process in the first place was unacceptable. And after that, they charged me again. It reflected poorly on their payment processing system and raised questions about the reliability of their software.

The real disappointment came when Start11 decided to release a new paid update for existing customers. As someone who had already encountered issues with their billing system, the audacity to ask for more money for what should have been included in the initial purchase left me flabbergasted. It felt like a blatant cash grab, and I couldn't help but feel taken advantage of as a loyal customer.

Moreover, the lack of substantial improvements in the new update only added insult to injury. The features offered did not justify the additional cost, making it evident that Start11 prioritizes profit over delivering real value to its users.

In conclusion, my experience with Start11 has been far from satisfactory. The multiple charges, the hassle of obtaining a refund, and the audacious move to release a paid update for existing customers have left me questioning the integrity of this company. I strongly advise potential customers to think twice before investing in Start11 and consider alternative options with more transparent and customer-oriented practices.