Less than 8 months ago my water heater went out on a Saturday morning. $2,450+ later, I had a new one and a service contract with Frank Gay Services.
I woke this morning to, no hot water and they want $139 to come out and look at the problem as it's a holiday or I have to wait till Monday.
I opened the top plate of the heater and found this melted and shorted out wire,...hmmm, I wonder if something was wrong with the installation?
Yep, no hot water this weekend, thanks to the fine folks at Frank Gay