I was luckier than most. I did not go with the coaching plan so all I did was buy the hosting of a website. After a week or so, I decided not to go forward as I was already doing things and it felt like a distraction so I removed the site from my shortcut bar. I had already canceled and sent an additional email to cancel which they say was not adequate. When I finally tracked down the company that put the $59.90 charge on my credit card, I called them. They said not would they not refund that charge or any portion of it but my card had been charged that same morning for another month of service and they would not refund that either. The company may not be a scam, but they certainly are not into service; buyer beware!