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Ended up paying for the room at check in because Best Western attempted to cash voucher but it was declined. Still waiting on
Travel up to respond to my complaint
still waiting on Travel up
Cause it was advertised as cheapest
Paid for a Hotel reservation through this site, however when I arrived, had to pay again because Best Western tried to cash voucher it was declined. Best Western re-attempted to cash voucher but remained declined. Best Western even attempted to contact web site, but got no response. I ended up paying for room again and attempted to contact site, but to date I have received no response from site. Still waiting. Will never use this site again
guy hasn’t received any votes.
guy hasn’t received any thanks yous.
guy doesn’t have any fans yet.
guy isn’t following anybody yet.
Empty.
Good afternoon Mr. Ruddy,
We are sorry for the challenges you have been through.
We aim to provide the best possible customer satisfaction and would like to take the opportunity to rectify this situation and make it right for you. However, our dedicated team is reviewing your concern and shall get back to you for a conclusive resolution hereafter.
If you are further willing to find more clarity, we request you to kindly email us your query on hotels@travelup.com.
Regards,
TravelUp