Gwen K.

I made two separate purchases (just one day apart) on Laura Geller's website and paid the extra $3.99 for 3-day shipping. After 5 days, I still don't have either order. I have written to LG customer service several times asking for a refund on the expedited shipping since that clearly never happened and not only have I have not seen any refunds, I can't even get someone to respond to me. They keep sending me customer service survey to let them know how they did. LOL. Since, I've never even heard from anyone, no idea why they want feedback on their service. Moral to the story, do not waste your money on quicker shipping and good luck if you ever need help with anything at all.