GYSGT L.

I tried to use Relaxium as directed. It took me over an hour to fall asleep. I kept waking up every two (2) to two and a half (21/2) hours and when I finally got up I was not fully rested. I was not paid to write this review. It would have nice to sleep all night as seen on TV with the Huckabees.

I own two (2) houses that I had insured by Select Home Warranty (SHW). The first issue was with my rental property. There was an issue that I paid approximately $5,000 for a repair. SHW was very nice. I was reimbursement $500 Whoop-te-do! My washer stopped working so I called SHW. They sent out THEIR repair person. It took then three (3) days to get to my house and when they got there the repair tech told me he could not fix it. What a joke! I had to have my HVAC system repaired in my house. First, SHW told me that I could not use my HVAC people unless they were vetted. Okay, that was done.
The work to get my system working again came to $9,000. SHW told me they would reimburse $500. I called them and I told them to cancel. After 22 minutes of arguing with them I was told they would charge me a few to cancel after they already took my money when I bought their policy. Why would anyone need SHW if they do not reimburse properly and fight with you to get work done or cancel them.

After I wrote the negative review for Haven Air Conditioning (HAC), I subsequently learned the answering service was the culprit. I was not told that HAC was closed and the messages I got implied they were open. I just used them again and they are their usuals really great self. As to their answering service there are some changes being made as I write this correction.

My original review gave this company 5 stars. The A/C has stopped working. After the poor responses I received yesterday, 29 July 2023, I am changing my star to one (1). I called three (3) times to discuss this issue with Courtney, the office manager, and she never returned my calls. The first person I talked to twice is a woman that seemed to have a hard time listening to what I was asking and all she wanted to do was set up a repair appointment. The second person I talked was a man, Trey(?). No call back! As a result, the A/C is not working and I am searching for a more dependable company that will respond to phones calls from potential customers.

I just got a message from my doctor, a vascular surgeon, to replace my thigh-high compression stockings every 6 months. Because of the way your company conducts business I will be buying my stockings from anyone else except your company. Your greed cost you my business and everyone else I can talk to about it. You should not tell your customers that one of two (2) things happens when returning a product. Never tell them them they either get a store credit, or, you charge a 25% restocking fee.