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I ordered for the first time, they gave me the wrong size of one of the dresses, size 38 instead of 48 and they refuse to send the right size because they only give out coupon which is same price as the dress but the trick is you have to buy more than the coupon and you cannot use any other coupon that you are eligible for. IT IS A TOTAL SCAM! Be careful people! That is all I can say.
They suppose to correct their mistake and send the customer the right size they ordered but NOPE they don't do that.
Another issue the "my order " button is not working as soon as they dispatch the order and they didn't answer after asking why!
Tip for consumers:
Be careful please!!!!
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The product prices in Canada are literally 4 times more expensive than if you were ordering the...
Dear Customer,
Greetings from Modanisa!
We are deeply sorry for your experience which you face in your journey in Modanisa. As Modanisa Customer Service, we value your feedback and aim to make you satisfied with our products and service.
We want to help you in the best way we can to solve your issue.
If you could send us your order id, phone number and e-mail address, we would like to handle your issue in detail.
Please do not hesitate to contact us on trustpilot@modanisa.com for all your questions and queries.